Delivery Information

Here you can find information about our shipping costs, delivery times and delivery destinations. Shipping charges apply per order unless additional shipping costs are specified for an individual product.

Shipping within Germany

• Shipping cost: €5.95 per order
• Free shipping: on orders of €40.00 or more
• Carriers: Hermes, DPD or DHL
• Shipping method: insured parcel
• Order processing before dispatch: within 3–5 working days after payment is received
• Estimated transit time: approximately 2–5 additional working days

If an unforeseen circumstance causes a delay, we will notify you by email.

German islands: Deliveries to German islands are available on request only.

Collection in person

You may collect your order by prior appointment. No shipping charges apply to collection, and payment upon collection is possible.

Please wait for our email confirming that your order is ready before travelling to collect it. We do not operate a walk-in shop; visits are possible by appointment only.

Shipping within continental Europe

The shipping charges below apply per order. The stated delivery times are estimated transit times. Please allow an additional processing period of 1–3 working days after payment is received.

Zone 1 — €12.90 per order

Zone 2 — €18.00 per order

Zone 3 — €9.90 per order

Carriers: We ship insured parcels using Hermes, DPD or DHL. Orders are processed for dispatch within 1–3 working days after payment is received. The estimated transit times listed above apply after dispatch.

If an unforeseen circumstance causes a delay, we will notify you by email. Deliveries to islands are available on request only.

Shipping to the United Kingdom, Switzerland and Liechtenstein

• Shipping cost: €31.00 per order
• Payment: advance payment or PayPal
• Carriers: Hermes, DPD or DHL
• Order processing before dispatch: within 1–3 working days after payment is received
• Estimated transit time: approximately 5–6 working days

This service covers the United Kingdom, including Northern Ireland but excluding overseas territories, as well as Switzerland and Liechtenstein.

Large items requiring freight transport may incur an additional shipping charge per item. Any such charge is specified on the relevant product page and, where available, shown as a selectable shipping option.

Import VAT and customs charges

German VAT is handled for these destinations in accordance with the applicable tax rules. Depending on the destination and shipping arrangement, import VAT, customs duties or other charges may apply. These costs may be payable by the recipient and are not automatically included in the shipping charge.

Before placing an order, please check the import requirements and potential additional charges applicable in your country.

Information for customers in Switzerland

Customers in Switzerland may alternatively use the service provided by MeinEinkauf.ch. Please consult the provider directly for details of registration, fees, procedures and applicable terms.

Large items and freight deliveries

Large or particularly heavy products may need to be shipped by freight carrier. Any additional charges are specified on the relevant product page and, where available, shown as a shipping option.

Questions about shipping or delivery?

If you have questions about shipping costs, delivery times or delivery arrangements for a particular product, please contact us.

Telephone: +49 (0) 37346 1552
Email: darts@automaten-richter.de